Shipping Policy – BEARBOO

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At BEARBOO, we aim to deliver your orders safely and as quickly as possible across India.

1. Shipping Availability

We currently ship products across India, subject to serviceability at the delivery address..

2. Order Processing

Orders are generally processed and dispatched within 1–3 business days after successful order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

You will receive shipping or tracking information once your order has been dispatched.

3. Delivery Time

After dispatch, delivery generally takes approximately 3–7 business days, depending on the destination and courier service.

Delivery times may vary due to:

• Location and courier serviceability
• Weather conditions
• Public holidays
• High-demand periods
• Logistics or transportation delays
• Unforeseen circumstances

Estimated delivery times are not guaranteed.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the order is placed.

Any applicable free-shipping offers will be clearly mentioned on the website or during checkout.

5. Order Tracking

Once your order has been dispatched, tracking details may be shared through the email address or phone number provided during checkout.

You can use the tracking information to follow your shipment through the respective courier service.

6. Incorrect Delivery Information

Customers are responsible for providing accurate:

• Name
• Phone number
• House/flat number
• Street/locality
• City
• State
• PIN code

BEARBOO is not responsible for delays or failed deliveries caused by incorrect or incomplete delivery information provided by the customer.

Additional shipping charges may apply if an order needs to be re-shipped because of incorrect information.

7. Delayed Deliveries

While we work with our delivery partners to ensure timely delivery, certain delays may occur due to circumstances outside our control.

If your order is significantly delayed, please contact us and we will assist you in checking the shipment status.

8. Damaged Packages

If your package appears visibly damaged or tampered with when delivered, please take photographs/videos of the package before opening it and contact us as soon as possible.

For damaged or incorrect products, please refer to our Return & Refund Policy.

9. Undelivered or Returned Orders

If a shipment cannot be delivered because of an incorrect address, unavailable recipient, refusal to accept delivery, or repeated failed delivery attempts, the package may be returned to us.

A re-shipping charge may apply if the customer requests the order to be shipped again.

10. Contact Us

For shipping-related questions, please contact:

BEARBOO / SLV Industries
Email: bearbookids@gmail.com
Phone: 9246493339

Address:
SLV Industries
Opp. Kabela
4th Cross Road
D.No. 25-29
Vijayawada – 520012
Andhra Pradesh, India

Please include your order number when contacting us about a shipment.

Note: Shipping timelines and charges may vary depending on the destination, courier availability, and promotional offers applicable at the time of purchase.